A legally binding agreement between you and Alice Capital LLC governing your access to and use of the Meridian Dispatch iOS application and any related services.
These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "User") and Alice Capital LLC, a New York limited liability company ("Meridian Dispatch," "we," "us," or "our"), governing your access to and use of the Meridian Dispatch iOS application and any related services (collectively, the "Service").
By downloading, installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not download, install, access, or use the Service.
PLEASE READ SECTION 15 CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH BINDING ARBITRATION AND TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR JURY TRIAL.
For questions about these Terms, contact: dispatch@meridiandispatch.com.
To use the Service, you represent and warrant that:
If you do not meet these requirements, you are not authorized to use the Service.
Meridian Dispatch is an iOS application that helps users plan and journal international travel by (i) parsing reservation details from emails the User forwards to a per-user inbox address, (ii) detecting past international trips from photos stored in the User's iOS photo library, and (iii) presenting the resulting trips, journal entries, and editorial prose generated using artificial intelligence services.
We reserve the right, at our sole discretion, to modify, add, or remove features of the Service, change pricing, restrict or expand free-tier limits, or discontinue the Service in whole or in part at any time, with or without notice. We are not liable to you or to any third party for any modification, suspension, or discontinuation of the Service.
To use most features of the Service, you must sign in via Sign in with Apple. By doing so, you authorize us to receive an opaque user identifier from Apple and (where you grant the necessary scope) an authorization code we exchange with Apple for a refresh token used solely to revoke the Sign in with Apple association if you later request account deletion.
You are responsible for maintaining the security of your Apple ID and the device on which you use the Service. We are not liable for any loss or damage arising from your failure to maintain that security.
You may sign out at any time from the in-app Settings sheet, which removes your device credential locally without deleting your server-side account record. You may permanently delete your account from the in-app Settings sheet via "Delete Account," which removes your account record and parsed forwarded confirmations from our servers and, where we hold a valid refresh token, calls Apple's revocation endpoint to disassociate Sign in with Apple from the Service.
Subject to your continuous compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Service on Apple-branded devices that you own or control, solely for your personal, non-commercial use, and solely in accordance with the Apple Media Services Terms and Conditions and the App Store usage rules.
This license does not include any right to:
We reserve all rights not expressly granted to you in these Terms.
The Service offers both a free tier with limited functionality and a paid tier ("Membership") that unlocks additional features. The specific limits of the free tier and the features included in Membership are described in the Service from time to time and may change at our sole discretion. Current free-tier limits include, without limitation, a cap of one (1) concurrent active plan trip and a five (5) year window of historical trips visible in the Dispatches archive.
If you purchase Membership, you authorize Apple to charge the payment method associated with your Apple ID for the applicable subscription fee at the time of purchase and at the start of each renewal period. Payment is charged to your Apple ID at confirmation of purchase. Subscriptions are billed in advance, on an annual basis, and renew automatically at the same price for the same period unless auto-renew is turned off at least twenty-four (24) hours before the end of the current period. Your account will be charged for renewal within twenty-four (24) hours prior to the end of the current period at the cost of the chosen package. Apple controls the payment relationship; we do not see your payment method or billing details.
The price of Membership is displayed in the Service prior to purchase and may change over time. We will give you reasonable advance notice of any price increase that would affect your renewal, and you may cancel before the price change takes effect to avoid being charged the new price.
You may cancel your Membership at any time by going to iOS Settings → Apple ID → Subscriptions, or via the "Manage Subscription" link in the Service's Settings sheet. Cancellation takes effect at the end of the then-current billing period; you retain access to Member-only features until that date. No partial refunds are provided for unused portions of any billing period, except as required by applicable law or by Apple's policies.
All refund requests are administered by Apple in accordance with Apple's then-current refund policies. We do not control and cannot directly issue refunds for App Store purchases. Refund eligibility is at Apple's discretion.
The price of Membership may not include applicable taxes. You are responsible for any taxes, duties, or governmental assessments applicable to your purchase, which Apple will collect and remit where required.
You agree that you will not, and will not permit any third party to:
We may, at our sole discretion and without notice, restrict, suspend, or terminate your access to the Service for any actual or suspected violation of these Terms.
The Service requires you to forward email content to a per-user inbox address we issue you (collectively, "User Content"). You retain ownership of any User Content you forward, subject to the rights you grant us under this Section.
You hereby grant us a non-exclusive, worldwide, royalty-free, fully-paid, sublicensable license to host, store, transmit, process, parse, analyze, display back to you, transmit to artificial-intelligence service providers and other vendors, and otherwise use User Content as reasonably necessary to operate, provide, secure, debug, and improve the Service. This license persists for as long as we retain User Content as described in our Privacy Policy and survives any termination of your account with respect to copies retained in routine backups, audit logs, or as required by law.
You represent and warrant that:
We are under no obligation to monitor User Content but may review, edit, refuse to process, or remove User Content at our sole discretion at any time, with or without notice.
We may use aggregated, anonymized, or de-identified data derived from User Content for any lawful purpose, as further described in our Privacy Policy.
The Service, including all software, designs, text, graphics, sounds, logos, trademarks, service marks, trade dress, layouts, and other content (other than User Content), and all intellectual-property rights therein, are owned by us or our licensors and are protected by U.S. and international intellectual-property laws. No rights are granted to you in or to the Service except as expressly set out in these Terms.
"Meridian Dispatch," the Meridian Dispatch wordmark, and any associated logos are trademarks of Alice Capital LLC. You may not use any of our trademarks without our prior written consent.
You may submit feedback, suggestions, or ideas about the Service ("Feedback"). You agree that all Feedback is non-confidential and that we may use, modify, and incorporate Feedback into the Service or any other product or service, without compensation, attribution, or any obligation to you.
The Service uses artificial-intelligence systems (currently provided by Anthropic) to parse forwarded reservation emails and to generate editorial prose (venue descriptions, day summaries, activity suggestions, and similar). Artificial-intelligence outputs may be inaccurate, incomplete, outdated, or otherwise unreliable.
You acknowledge and agree that:
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, disclose, and retain information. By using the Service, you consent to the practices described in the Privacy Policy.
The Service depends on, integrates with, and may link to third-party services, including without limitation Apple (Sign in with Apple, App Store, iCloud), Cloudflare (hosting and email routing), Anthropic (artificial intelligence), Sentry (crash reporting), and the user's own email provider. Your use of those third-party services is governed by their respective terms and privacy policies, not by these Terms.
We are not responsible for the availability, accuracy, content, or practices of any third-party service. The inclusion of any third-party link or integration does not imply our endorsement of that third party.
You may terminate these Terms at any time by deleting your account in the Service's Settings sheet and uninstalling the Service. Termination does not entitle you to a refund of any prepaid subscription fees, except as required by Section 5.4 or by applicable law.
We may suspend or terminate your access to the Service, or terminate these Terms, at our sole discretion, at any time, with or without cause and with or without notice, including without limitation if we believe you have violated these Terms, if your use of the Service exposes us to legal, financial, or reputational risk, if continued provision of the Service to you is not commercially viable, or if we discontinue the Service. Upon termination:
THE SERVICE, INCLUDING ALL CONTENT, FEATURES, AND FUNCTIONALITY (INCLUDING ALL AI-GENERATED OUTPUT), IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR AFFILIATES, AND OUR LICENSORS AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT THE SERVICE WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE FOREGOING DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MERIDIAN DISPATCH, ALICE CAPITAL LLC, OR ANY OF OUR AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR SUBSTITUTE SERVICES, OR FOR ANY MISSED FLIGHT, MISSED RESERVATION, MISSED CONNECTION, INCORRECT TRAVEL DETAIL, OR OTHER TRAVEL-RELATED LOSS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT THE FOREGOING DISCLAIMER IS HELD UNENFORCEABLE, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US (THROUGH APPLE OR OTHERWISE) FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION 13 ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Meridian Dispatch, Alice Capital LLC, and our affiliates, officers, directors, members, employees, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, damages, judgments, settlements, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and expenses) arising out of or related to:
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that claim. You will not settle any claim subject to indemnification under this Section without our prior written consent.
PLEASE READ THIS SECTION CAREFULLY. IT MATERIALLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, TO HAVE A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION.
Before initiating any formal dispute, you agree to first contact us at dispatch@meridiandispatch.com with a written description of the dispute and the relief you seek, and to attempt in good faith to resolve the dispute informally for at least thirty (30) days from the date of your notice.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute"), other than the excluded matters in Section 15.5, will be resolved exclusively by final and binding individual arbitration, rather than in court, except that you may assert claims in small-claims court if your claims qualify and remain in such court and on an individual (non-class, non-representative) basis.
The arbitration will be administered by JAMS in accordance with its Streamlined Arbitration Rules and Procedures (or, if the amount in controversy exceeds JAMS' threshold for streamlined cases, its Comprehensive Arbitration Rules and Procedures), as modified by these Terms. The JAMS rules are available at www.jamsadr.com.
The arbitration will be conducted by a single arbitrator. The seat of arbitration will be New York, New York, USA, and the language of the arbitration will be English. The arbitrator will have exclusive authority to resolve any Dispute, including any threshold question of arbitrability. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
If you are a consumer, you may elect to have the arbitration conducted by telephone, video conference, written submissions, or in person in the U.S. county where you reside. We will pay the JAMS administrative fees and the arbitrator's fees in excess of those that would be required if your Dispute were filed in a court of competent jurisdiction in your county of residence, except as otherwise provided by the JAMS rules or by applicable law.
YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS. If a court or arbitrator decides that any part of this Section 15.3 (the class-action and representative-proceeding waiver, the jury-trial waiver, or the prohibition on consolidation/joinder) is unenforceable as to a particular claim, that claim (and only that claim) will be severed from arbitration and brought exclusively in the courts identified in Section 16, and the remaining claims will proceed in individual arbitration. However, if a court of competent jurisdiction determines that the class-action waiver is unenforceable in its entirety as to all claims, then this entire Section 15 (Mandatory arbitration) will be deemed null and void as to those claims, and the affected claims will be resolved exclusively in the courts identified in Section 16. This blowback provision does not affect any other Dispute that remains arbitrable.
You may opt out of Section 15 (binding arbitration and class-action waiver) by sending written notice to dispatch@meridiandispatch.com within thirty (30) days of the date you first accepted these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out of arbitration, neither you nor we will be entitled to require the other to arbitrate any Dispute.
This Section 15 does not apply to: (a) any claim by you or by us seeking equitable or injunctive relief to protect intellectual-property rights; (b) any small-claims-court action that remains in such court and on an individual basis; (c) any claim that, as a matter of law, cannot be arbitrated; or (d) any individual action in arbitration that the arbitrator determines is not appropriate for arbitration.
This Section 15 survives termination of these Terms.
These Terms, and any non-arbitrable Disputes, are governed by the laws of the State of New York, U.S.A., without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
For any non-arbitrable Disputes (including those excluded from Section 15 under Section 15.5), you and we consent to the exclusive personal jurisdiction and venue of the state and federal courts located in New York County, New York, U.S.A., and waive any objection based on forum non conveniens or improper venue.
The following provisions apply solely with respect to your use of the Service obtained through Apple's App Store. In the event of a conflict between these Apple-specific terms and any other provision of these Terms, the Apple-specific terms govern with respect to such use.
You acknowledge that these Terms are concluded between you and Alice Capital LLC only, and not with Apple Inc. ("Apple"). Alice Capital LLC, not Apple, is solely responsible for the Service and the content thereof.
The license granted in Section 4 is limited to a non-transferable license to use the Service on any Apple-branded products that you own or control and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the Service may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
Alice Capital LLC is solely responsible for providing any maintenance and support services with respect to the Service, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Service.
Alice Capital LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price you paid for the Service, if any (the Service is offered with a free tier for which no purchase price has been paid; in such case there will be no refund). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Alice Capital LLC.
Alice Capital LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including: (i) product-liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the Service's use of the HealthKit, HomeKit, or other frameworks (where applicable).
In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party's intellectual-property rights, Alice Capital LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Any questions, complaints, or claims with respect to the Service should be directed to: Alice Capital LLC, 581 Academy Street, APT 1A, New York, NY 10034, United States; dispatch@meridiandispatch.com.
You must comply with applicable third-party terms of agreement when using the Service.
You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
We may provide notices to you through the Service, by email (if we have an email address for you), or by posting on our website. Notice is effective on transmission. You may provide notices to us by emailing dispatch@meridiandispatch.com.
We may update these Terms from time to time, in our sole discretion. If we make material changes, we will provide reasonable advance notice through the Service, by email (if we have an email address for you), or by updating the "Last updated" date at the top of these Terms. Non-material changes (such as clarifying language, fixing typos, or updating examples) may be made without prior notice. Your continued use of the Service after the effective date of any update constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account.
These Terms, together with our Privacy Policy and any other agreement or policy expressly incorporated by reference (including, where applicable, the Apple Media Services Terms and Conditions), constitute the entire agreement between you and us with respect to the Service and supersede all prior or contemporaneous communications and proposals.
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed from these Terms; the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.
You may not assign or transfer these Terms or any of your rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. Any attempted assignment in violation of this Section is void. We may assign or transfer these Terms in our sole discretion, without notice or consent.
We are not liable for any delay or failure to perform resulting from causes outside our reasonable control, including without limitation acts of God, war, terrorism, riots, pandemics, governmental action, internet or telecommunications outages, or interruptions or failures of third-party services on which the Service depends.
No agency, partnership, joint venture, or employment relationship is created between you and us by these Terms. Neither party has any authority to bind the other in any respect.
Section headings are for convenience only and do not affect the interpretation of these Terms.
The words "include," "includes," and "including" mean "include without limitation," "includes without limitation," and "including without limitation," respectively.
The Service may be subject to U.S. export-control laws. You agree to comply with all applicable export-control laws and regulations in connection with your use of the Service.
If you are a U.S. federal government end user, the Service is a "commercial item," as that term is defined at 48 C.F.R. § 2.101, and consists of "commercial computer software" and "commercial computer software documentation" within the meaning of 48 C.F.R. § 12.212. Use, modification, reproduction, release, performance, display, or disclosure of the Service by the U.S. government is governed solely by these Terms.
For questions, notices, or complaints about these Terms or the Service:
Email: dispatch@meridiandispatch.com
Mailing address: